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Bulletin of the MRSU / Section "Psychology" / 2021 № 1.


T.P. Skripkina, E.L. Vandanova, S.S. Bakshikhanova

Models of solving complex situations in pedagogical activities. In: Bulletin of the Moscow Region State University (electronic journal), 2021, no. 1.


UDC Index: 378

Date of publication: 31.03.2021

The full text of the article

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Aim. Description of the models of resolving complex situations in pedagogical interaction.

Methodology. The article deals with issues included in the phenomena denoted as: the potential of personal development and the situation; complex, conflict situations in educational activity and their resolution. The main method of the study is the reflection on complex educational situations and the development of models for resolving them.

Results. Since social risks in the educational environment are increasing, it is necessary to look for resources to maintain well-being. Developing situational reflection can be an appropriate answer to this. The concept of “situation” as applied to the educational sphere is analyzed on the basis of L. S. Vygotsky view on the development of personality. The phenomenon of reflection is studied with reference to V. E. Klochko works on psychological mechanisms of the reflective capabilities of the personality. The models for resolving difficult situations are presented taking into account their key ideas. Special attention is paid to the description of cognitive and behavioral models for solving difficult situations.

Research implications. It is proposed to use models for resolving difficult situations, further elaborated for the specifics of teaching activities, in the educational sphere when training managerial personnel and in working with teachers. In the present work, it is recognized that a model for raising the teacher’s social competence is appropriate for these requirements.

Key words

reflection, difficult situations in the educational environment, social risks, models for resolving difficult situations, joint activities, development, skills development of management and pedagogical specialists

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